Select Portfolio of Works

My mission is to leverage emerging technologies in real life experiences across all of the devices we interact with every day.

 

Legal Tracker

I lead the way to understanding how to redesign the industry leading legal accounting software called LEGAL TRACKER. Responsibilities aligned with an aggressive timeline to complete a heuristic evaluation of the application, perform focus groups with clients to understand the applications weak points, design a clickable sales prototype, featuring very forward thinking designs, and then advised the development team how to close the gap between the old and the new.

 
 

Listen

With this team all of the Product Managers and team of well over 60 developers with over 300 unique pages within this application, had been the actual designers of this application. No UX design had been engaged as of date. I came in and interviewed 8 key customers, created the North Star vision and helped to prioritize a low bar effort to increase user satisfaction and regain their industry lead.

Heuristic Evaluation

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IDEATE

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I started out by evaluating the application based on Jakob Neilsen's Ten Principles of Design, and several focus groups with key clients. Happy ones, ones on the fence, and a few who had already chosen to go with another competitor.

After understanding the workflow pain-points, I was able to identify where and how to make the workflows more efficient just by an overall focus on 2 areas of Norman-Neilsen’s 10 Principles of UX design. A navigation model and notification system were adopted. The 3 primary pages were fully developed with Material Design standards to iterate with an immediate launch…and a long term strategy to hit the North Star.

EXECUTE

Using the above demo as a sales tool, the Sales team was able to demonstrate the forward thinking direction that our application is headed. For the fate of our UX team, we had to give the sales team the tools to increase sales by 10% that quarter. We succeeded.

That paved the way for the following:

  • Usability testing,

  • Implementation of the new framework

  • deep dives into UX workflow improvements

I worked with 4 different development teams on separate ends of the world for this $4 million project.

Material Design

We can be confident that adopting this set of principles will result in success. With Material Design as the UX standard we set out to bring the application up to todays standards.

 
 

Our customers showed a more than 30% increase in customer satisfaction. Watch this wonderful Testimonial!

 

UX Pattern Library - Global Navigation

 

UI Pattern library - Filter component

 

UI Pattern Library - Drawer setting component